We never want your world to suddenly "vanish" mid-event because of a missing credit. Our system gives you multiple warnings and a safety net to ensure you have time to top up before anything shuts down.

The Warning Timeline

When your balance starts running low, here is exactly what happens:

The 15-Minute Warning: When your total credits drop below what’s needed to run your active servers for 15 more minutes, we’ll trigger a Low Credit Alert in your dashboard.
The 0 Credit Mark: Once your balance hits exactly zero, we don't pull the plug immediately. Instead, your server enters a Safety Grace Period.
The 5-Minute Grace Period: You get 5 additional minutes of runtime for free. This is designed to give you just enough time to jump into the Billing tab and grab a Credit Pack.
Auto-Stop: If the 5 minutes pass and the balance is still zero, the server will be safely shut down with the reason LOW_CREDIT.

Will I lose my data?

No. Running out of credits is just like clicking the "Stop" button. Your world, player data, and plugins are all perfectly safe on our storage. The moment you add more credits, you can start the server right back up where you left off.

Pro Tip: Check Your "Pending Debit"

In your Billing tab, you'll see a field called Pending Debit. This shows you exactly how many credits you are estimated to spend per minute based on all your currently running servers. It's the easiest way to see how long your current balance will last!

Want to see exactly where your credits went? Take a look at the Billing Ledger.